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Our Cancellation Policy

What if I have to change or cancel my trip?

We understand things happen in life and sometimes you have to cancel or change your bike tour. We want to make it as easy as possible to do so and below you will find our timeline. If you ever have a question, just give us a call, 866 464 8735.


Cancellation Policy:

Days to Departure Refund Future Trip Credit*
More Than 90 Days All but $100 cancellation fee 100% of deposit
61-90 Days 75% of trip price 90% of trip price
31-60 Days 50% of trip price 65% of trip price
30 Days or Less No Refunds 25% of trip price

Tour de France & Cross Country Cancellation Policy:

Days to Departure REFUND Future Trip
Credit*
More Than 120 Days $2,000 deposit is non-refundable 100% of deposit
91-120 Days 50% of trip price 75% of trip price
61-90 Days 25% of trip price 50% of trip price
60 Days or Less No Refunds No Future Trip Credits

Ride Camp Cancellation Policy:

Days to Departure REFUND Future Trip
Credit*
More Than 30 Days All but $100 cancellation fee 100% of trip price
15-30 Days 50% of trip price 75% of trip price
14 Days or Less No Refunds 25% of trip price

Add On Package Cancellation Policy:

Days to Departure Refund Future Trip Credit*
More Than 90 Days All but $100 cancellation fee 100% of deposit
90 Days or Less No Refunds No Future Trip Credits

 


 

*We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Trek Travel also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Trek Travel is not responsible for any loss incurred for non-refundable travel costs. In this case, refund of payments received by Trek Travel will constitute full and final settlement. We always recommend purchasing travel insurance to protect your travel investment.

*Custom Trip Cancellation Policy:

Once booked, custom trips are fully non-refundable. Learn more about custom trips here.

*For future trip credits, reservations must be made within one calendar year of the original date of departure or funds are forfeit. Refunds will not be issued after a future trip credit has been chosen.