Book with Confidence.


Our industry leading cancellation policy makes it as easy as possible to change your bike tour. Even in uncertain times, you can rely on us to provide ultimate flexibility so you can book your trip with confidence. The $750* trip deposit is fully refundable and transferable up until 90 days before departure, and your deposit on file never expires. Below you will find our timeline of options to choose either a refund or future trip credit based on your cancellation date. If you ever have a question, just give us a call, 866-464-8735.

Travel Protection

Enhanced Safety Standards

“I just wanted to take a moment to commend your company on your COVID-19 policy. It is very reasonable and appreciated.” – S. Zarr, Guest

“We are impressed with Trek’s response and will definitely be lifetime customers.” – Tony, Guest

Guaranteed to Run:

Trips that are marked guaranteed are just that – whether it’s two guests or twelve, if you’re going, we’re going. Simple as that.


Coronavirus Response Cancellation Policy:*
(Applies to All 2021 European Trips)

Days to DepartureCancellation Policy
More Than 60 DaysFull refund or 100% future trip credit
31-60 Days50% refund or 100% future trip credit
48 Hours-30 Days25% refund or 100% future trip credit
48 Hours or LessNo refund and no future trip credit

*Cancellation terms vary for guests booked on a race trip, Cross Country trip, private trip, semi-private trip, special edition trip, or custom trip. Please contact us to discuss your options.

Standard Cancellation Policy:
(Applies to All 2021 North American Trips and All 2022 Trips)

Days to DepartureCancellation Policy
More Than 90 DaysFull refund or 100% future trip credit
61-90 Days75% refund or 100% future trip credit
31-60 Days50% refund or 100% future trip credit
30 Days or LessNo refund or 25% future trip credit

Race Trips and Cross Country USA Cancellation Policy:

Days to DepartureCancellation Policy
More Than 120 DaysNon-refundable $2,000 deposit or 100% future trip credit
91-120 Days50% refund or 75% future trip credit
61-90 Days25% refund or 50% future trip credit
60 Days or LessNo refund and no future trip credit


 

Ride Camp, Ride Camp Lite, Discover, and Self-Guided Cancellation Policy:

Days to DepartureCancellation Policy
More Than 30 Days100% refund or 100% future trip credit
15-30 Days50% refund or 75% future trip credit
14 Days or LessNo refund or 25% future trip credit



Future Trip Credit:

If you choose a future trip credit with us, there is no expiration and you can redeem your credit on any trip destination, even if it is different from your original booking.

Custom Trip Cancellation Policy:

Once booked, custom trips – including Make a Date, Ready to Book, and A La Carte – are fully non-refundable. Learn more about custom trips here»

The Fine Print:

*We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Trek Travel also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Trek Travel is not responsible for any loss incurred for non-refundable travel costs. In this case, a refund of payments received by Trek Travel will constitute the full and final settlement.