Our industry leading cancellation policy makes it as easy as possible to change your bike tour. Even in uncertain times, you can rely on us to provide ultimate flexibility so you can book your trip with confidence. The $750* trip deposit is fully refundable and transferable up until 90 days before departure, and your deposit on file never expires. Below you will find our timeline of options to choose either a refund or future trip credit based on your cancellation date. If you ever have a question, just give us a call, 866-464-8735.
“I just wanted to take a moment to comment your company on your COVID-19 policy. It is very reasonable and appreciated.” – S. Zarr, Guest
“We are impressed with Trek’s response and will definitely be lifetime customers.” – Tony, Guest
| Days to Departure | Cancellation Fee | Future Trip Credit |
|---|---|---|
| More Than 60 Days | No fee | 100% of deposit |
| 31-60 Days | 50% of trip price | 100% of trip price |
| 48 Hours-30 Days | 75% of trip price | 100% of trip price |
| 48 Hours or Less | 100% of trip price | No Future Trip Credit |
Learn more about our Coronavirus response and your options for changing travel plans»
| Days to Departure | Cancellation Fee | Future Trip Credit* |
|---|---|---|
| More Than 90 Days | No fee | 100% of deposit |
| 61-90 Days | 25% of trip price | 100% of trip price |
| 31-60 Days | 50% of trip price | 100% of trip price |
| 30 Days or Less | 100% of trip price | 25% of trip price |
| Days to Departure | Cancellation Fee | Future Trip Credit* |
|---|---|---|
| More Than 120 Days | $2,000 non-refundable deposit* | 100% of deposit |
| 91-120 Days | 50% of trip price | 75% of trip price |
| 61-90 Days | 75% of trip price | 50% of trip price |
| 60 Days or Less | 100% of trip price | No Future Trip Credits |
*Due to the uncertainty of travel to Europe at this time, we will provide a full refund on Tour de France and race trips until April 1, 2021 should your plans change.
| Days to Departure | Cancellation Fee | Future Trip Credit* |
|---|---|---|
| More Than 30 Days | No fee | 100% of trip price |
| 15-30 Days | 50% of trip price | 75% of trip price |
| 14 Days or Less | 100% of trip price | 25% of trip price |
Once booked, custom trips – including Make a Date, Ready to Book, and A La Carte – are fully non-refundable. Learn more about custom trips here»
*We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Trek Travel also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Trek Travel is not responsible for any loss incurred for non-refundable travel costs. In this case, a refund of payments received by Trek Travel will constitute the full and final settlement.