Guaranteed to run
With one person booked on a date, the trip becomes guaranteed.*
In the case where trips are at one or two guests, we will contact you prior to final payment to give you the following options:
Pay a small trip fee of $500 per person for two guests or $1000 for one guest, which ensures your preferred trip date will run. If there are three or more guests before departure date, the fee will be refunded in full.
or
Switch to a different trip or different departure date. Should there be any difference in trip price between your original trip and the new one, you will be expected to pay the difference, or we will refund you accordingly.
Offer only valid if Trek Travel contacts a guest to discuss these specific options. Trips with fewer than three guests may operate with only one guide. The guide will support all rides with a Trek Travel van. If you would like to discuss the option of having two guides, please speak with your trip consultant.
The small trip supplement for Ride Camps is as follows – for two guests an additional $250 or for one guest an additional $500.
*Cross Country, Discover, Race, and Special Edition trips as well as a small number of select departures have a minimum guest count to guarantee. Please check with your Trip Consultant for more information.
Unforeseen events may make it necessary to cancel or modify a trip. Our Guest Services team will update you with any changes. We reserve the right to cancel departures in cases of force majeure or the failure of third parties—such as hotels—to honor their reservations, in which case all payments received to date will be refunded, which constitutes full settlement. Trek Travel is not responsible for expenses incurred in preparation for any canceled trips, such as airline tickets, or for costs that are incurred due to travel delays, flight cancellations, or illness. We strongly encourage Travel Protection for complete coverage.
What if I have to cancel my trip?
We understand things happen in life and sometimes you have to cancel or change your bike tour. We want to make it as easy as possible to do so and below you’ll find our timeline.
Have a question? Just give us a call, 866-464-8735. Read Our Cancellation Policy
Guide Gratuities
Sharing the joy that comes with wow moments
Trek Travel guides are dedicated to making moments that last a lifetime, and we invite you to thank them with a trip gratuity. These are customary and at your own discretion, to recognize service, hospitality, and the little extras that surprise and delight. For this Discover trip, we recommend $150-$200 per guest and, of course, you may choose to give more if your guides made your trip an unforgettable experience..
Like everything else about your vacation, the Trek Travel team is here to make this experience easier for you. While local currency is preferred, you may also tip through the following options:
Via PayPal (please have this account set up in advance when possible) or with your guest services representative on the phone before or after the trip.
Gratuities will be divided among the guide team, so feel free to leave your gratuity with whomever you choose at the end of your trip.
You cannot put a price on a wow. But you can show your thanks for an exceptional experience.
