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Cancellation Policy

Book with confidence

Our flexible, industry leading cancellation policy makes it easy to change your plans. Some of our specialty trips do have slightly less flexible cancellation policies and can be viewed below.
 
The policies below are for any trip booked after 4/22/2024. If you have booked a trip before this date view our historical policies or give us a call at 866-464-8735 to view your cancellation policy options.

Trip Policies

For eligible Classic Guided Bike Tours and Hiking + Walking, choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below (fees are per guest):
 

Days to Departure Cancellation Fee Future Trip Credit
More Than 90 Days  $250* 100% of trip price
61-90 Days 30% of trip price 80% of trip price
31-60 Days 60% of trip price 50% of trip price
30 Days or Less No refund (no exceptions) No credit (no exceptions)

 


*You can request a full refund up to 14 days after you book when you book 14 or more days before final payment due date.

 

Choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below:

 

Days to DepartureCancellation FeeFuture Trip Credit
More Than 61 Days$250*100% of trip price
31-60 Days60% of trip price50% of trip price
30 Days or lessNo refund (no exceptions)No credit (no exceptions)

 

 

*You can request a full refund up to 14 days after you book when you book 14 or more days before final payment due date.

 

Choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below:

Days to Departure Cancellation Fee Future Trip Credit
More Than 120 Days Non-refundable $2,000 deposit 100% of trip price
91-120 Days 50% of trip price 75% of trip price
61-90 Days No refund 25% of trip price
60 Days or Less No refund (no exceptions) No credit (no exceptions)
Days to DepartureDeposit/Additonal Payment(s) DueCancellation Policy
More Than 270 Days$2,000 Deposit DueDeposit is fully transferrable to another trip, no refunds
181-269 Days$10,000 Due at 270 Days50% of funds paid to date – $6,000 is non-refundable
151-179 Days$10,000 Due at 180 Days50% of funds paid to date – $11,000 is non-refundable
149 Days or LessBalance Due at 150 DaysNo refund (no exceptions)
For eligible Classic Guided Bike Tours and Hiking + Walking, choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below:
 
Days to Departure Cancellation Fee Future Trip Credit
More Than 90 Days  $250* 100% of trip price
61-90 Days 30% of trip price 80% of trip price
31-60 Days 60% of trip price 50% of trip price
30 Days or Less No refund (no exceptions) No credit (no exceptions)
 
*You can request a full refund up to 14 days after you book when you book 14 or more days before final payment due date.
Choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below:
Days to DepartureCancellation FeeFuture Trip Credit
More Than 61 Days$250*100% of trip price
31-60 Days60% of trip price50% of trip price
30 Days or lessNo refund (no exceptions)No credit (no exceptions)

 

*You can request a full refund up to 14 days after you book when you book 14 or more days before final payment due date.

Choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below:

 

Days to DepartureCancellation FeeFuture Trip Credit
More Than 120 DaysNon-refundable $2,000 deposit100% of trip price
91-120 Days50% of trip price75% of trip price
61-90 DaysNo refund25% of trip price
60 Days or LessNo refund (no exceptions)No credit (no exceptions)
Days to DepartureDeposit/Additonal Payment(s) DueCancellation Policy
More Than 270 Days$2,000 Deposit DueDeposit is fully transferrable to another trip, no refunds
181-269 Days$10,000 Due at 270 Days50% of funds paid to date – $6,000 is non-refundable
151-179 Days$10,000 Due at 180 Days50% of funds paid to date – $11,000 is non-refundable
149 Days or LessBalance Due at 150 DaysNo refund (no exceptions)

Future Trip Credit

If you choose a future trip credit with us, there is no expiration and you can redeem your credit on any trip destination.

Travel Protection

We recommend protecting your travel investment, your loved ones, and yourself.

We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Trek Travel also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Trek Travel is not responsible for any loss incurred for non-refundable travel costs. In this case, a refund of payments received by Trek Travel will constitute the full and final settlement. For full details, view our terms & conditions here.

Private

If a date is marked as Private, it is reserved for a private group.

Looking to travel with a small group or looking for a custom date?
Call our trip consultants at 866-464-8735

What is the Difference?

Ultimate Luxury:

Savor some of the most spectacular, 5-star properties in the world. Exuding luxury and elegance, these one-of-a-kind accommodations offer the chance to rejuvenate at award-winning spas, dine at Michelin-starred restaurants, and more.

Luxury:

Enjoy luxurious accommodations handpicked for a refined experience. From signature spa treatments to delicious local cuisine, you’ll be more than provided for; you’ll be pampered.

Explorer:

These handpicked hotels provide relaxation and fun in a casual and comfortable environment. Delicious cuisine and great service mix perfectly for a memorable stay.

Combined:

On select cycling vacations, you’ll stay at a mix of Explorer and Luxury hotels. Rest assured, no matter which hotel level you’re at, our trip designers carefully select every accommodation.

Activity Level

Level 1:

Road: 1-3 hours of riding. Up to 25 mi (40 km). Up to 1,000 ft (300 m).

Gravel: 1-3 hours of riding. Up to 20 mi (35 km). Up to 1,000 ft (300 m).

Hiking: 1-3 hours of hiking. Up to 5 mi (8 km). Up to 1,000 ft (300 m).

Level 2:

Road: 2-4 hours of riding. 20-35 mi (35-60 km). Up to 2,500 ft (750 m).

Gravel: 2-4 hours of riding. 15-30 mi (25-45 km). Up to 2,000 ft (300 m).

Hiking: 2-4 hours of hiking. 4-8 mi (6-12 km). Up to 1,500 ft (450 m).

Level 3:

Road: 3-5 hours of riding. 25-55 mi (40-85 km). Up to 4,500 ft (1,500 m).

Gravel: 3-5 hours of riding. 20-40 mi (35-60 km). Up to 3,000 ft (900 m).

Hiking: 3-5 hours of hiking. 6-10 mi (9-16 km). Up to 2,000 ft (600 m).

Level 4:

Road: 4+ hours of riding. 40-70 mi (60-110 km). Up to 8,000 ft (2,400 m).

Gravel: 4+ hours of riding. 30-50 mi (45-80 km). Up to 4,000 ft (1,200 m).

Hiking: 4+ hours of hiking. 7-15 mi (11-24 km). Up to 4,000 ft (1,200 m).

What are your trip styles?

Classic - Reserve:

Savor the finer things as you relax in luxurious 5-star accommodations and wine, dine, and ride in some of the most unforgettable destinations around the world.

Classic - Signature:

Explore beautiful destinations by bike, enjoy extra inclusions, savor delicious local cuisine, and enjoy the perfect mix of accommodations.

Classic - Discover:

Enjoy a casual cycling vacation with fantastic routes and comfortable accommodations.

Ride Camp:

Train like the pros in some of their favorite riding destinations.

Pro Race:

See the pros in action at the biggest cycling events of the year.

Cross Country:

Tackle an epic adventure that takes you point-to-point across mountains, countryside, and more.

Self-Guided

Enjoy a bike tour on your schedule with just your chosen travel companions.

Single Occupancy

Sometimes it’s more convenient and comfortable to have your own room while on vacation. We understand and that’s why we offer a Single Occupancy option. The additional price guarantees a private room all to yourself