Unrivaled Support
On every trip with us, you’ll feel supported from the moment you meet our guides each morning until you reluctantly bid goodnight after a fun-filled day. Our guides are trained to provide the personal attention you need to feel comfortable on your bike, navigating the daily hikes or rides, and are always on hand, even if you just need a water refill. We handle everything and more, so you don’t miss a moment of the fun.
Certified Guides
Every Trek Travel guide, whether cycling or hiking, is trained by top experts to ensure unparalleled expertise on the road or trail. Our cycling guides are mechanical wizards, skilled in everything from Di2 adjustments to chain repairs. Hiking guides will confidently navigate you through every trail with their safety-first approach, local knowledge, and cultural savvy. Together, they make every journey unforgettable, ensuring your safety and joy every step or pedal of the way.
Exceptional Guides
Every trip boasts two First-Class Guides. On cycling adventures, one guide rides with you, while the other follows in our support vehicle, ready to refill your water or shuttle you up a tough climb. Hiking and walking with us? You’re never solo. A guide is always with you, on foot or meeting you at the end with the van. Plus, select days feature a local expert to enrich your journey with their knowledge of the area.
Trained Mechanics
Our guides are trained bike mechanics ready to quickly fix any flat and change your saddle height to make sure you’re safe and comfortable on the road.
Travel Concierge
Whether stepping off the bike or wrapping up a day’s hike, our guides are ready to assist with anything you want—from booking massage appointments and recommending wines to locating that unique local delicacy you’ve been yearning for.
Personal Photographers
We make certain that your memories of a lifetime live on. At the end of each trip, guests are provided with a collection of photos that allow them to relive their favorite moments from each trip.
The Best Rest Stops
Our guides provide a buffet of treats on our snack tables including energy bars, hydration tablets, local specialties, and of course peanut M&Ms. They’ll also add some encouragement to get you on your way.
Luggage Transfers
We will ensure that your bags are safely transferred and delivered to your hotel. On most of our Classic trips, porterage service is also included so you can just arrive, unpack, and relax.
Behind the Scenes Support Staff
Trip Consultants
Our knowledgeable Trip Consultants are dedicated to learning about you and your individual needs. They answer all of your questions and aid you in choosing a vacation that suits you.
Travel Assistance
Our dedicated travel concierge team has intimate trip knowledge and a keen awareness for the details of getting to and from your Trek Travel trip. For a nominal fee we will book your pre- and post-trip travel.
“In all my years of traveling I’ve rarely encountered such a completely professional service with seemingly effortless attention to the details, no matter how small.”
Guy Andrews, Trek Travel Guest