Cancellation Policy

Book with confidence

Our flexible, industry leading cancellation policy makes it easy to change your plans. Some of our specialty trips do have slightly less flexible cancellation policies and can be viewed below.

Trip Policies

For eligible Bike tours plus Hiking + Walking, choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below (fees are per guest):
Days to DepartureCancellation FeeFuture Trip Credit
More Than 90 Days $250*100% of trip price
61-90 Days30% of trip price80% of trip price
31-60 Days60% of trip price50% of trip price
30 Days or LessNo refund (no exceptions)No credit (no exceptions)
 
*You can request a full refund up to 14 days after you book when you book 14 or more days before final payment due date.
Choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below (fees per guest):
Days to DepartureCancellation FeeFuture Trip Credit
More Than 61 Days$250*100% of trip price
31-60 Days60% of trip price50% of trip price
30 Days or lessNo refund (no exceptions)No credit (no exceptions)
*You can request a full refund up to 14 days after you book when you book more than 61 days before the trip start date.
Choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below (fees per guest):
Days to DepartureCancellation FeeFuture Trip Credit
More Than 120 DaysNon-refundable $2,000 deposit100% of trip price
91-120 Days50% of trip price75% of trip price
61-90 DaysNo refund25% of trip price
60 Days or LessNo refund (no exceptions)No credit (no exceptions)
Days to DepartureDeposit/Additional Payment(s) DueCancellation Policy
More Than 270 Days$2,000 Deposit DueDeposit is fully transferrable to another trip, no refunds
181-269 Days$10,000 Due at 270 Days50% of funds paid to date – $6,000 is non-refundable
151-179 Days$10,000 Due at 180 Days50% of funds paid to date – $11,000 is non-refundable
149 Days or LessBalance Due at 150 DaysNo refund (no exceptions)
Days to DepartureCancellation FeeFuture Trip Credit
More Than 180 Days $250100% of trip price
91-180 Days50% of trip price60% of trip price
90 Days or LessNo refund (no exceptions)No credit (no exceptions)
For eligible Bike Tours and Hiking + Walking, choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below:
Days to DepartureCancellation FeeFuture Trip Credit
More Than 90 Days $250*100% of trip price
61-90 Days30% of trip price80% of trip price
31-60 Days60% of trip price50% of trip price
30 Days or LessNo refund (no exceptions)No credit (no exceptions)

*You can request a full refund up to 14 days after you book when you book 14 or more days before final payment due date.
Choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below:
Days to DepartureCancellation FeeFuture Trip Credit
More Than 61 Days$250*100% of trip price
31-60 Days60% of trip price50% of trip price
30 Days or lessNo refund (no exceptions)No credit (no exceptions)

*You can request a full refund up to 14 days after you book when you book 14 or more days before final payment due date.

Choose between paying a cancellation fee or receiving a future trip credit/partial trip credit based on the chart below:
Days to DepartureCancellation FeeFuture Trip Credit
More Than 120 DaysNon-refundable $2,000 deposit100% of trip price
91-120 Days50% of trip price75% of trip price
61-90 DaysNo refund25% of trip price
60 Days or LessNo refund (no exceptions)No credit (no exceptions)
Days to Departure Deposit/Additional Payment(s) Due Cancellation Policy
More Than 270 Days $2,000 Deposit Due Deposit is fully transferrable to another trip, no refunds
181-269 Days $10,000 Due at 270 Days 50% of funds paid to date – $6,000 is non-refundable
151-179 Days $10,000 Due at 180 Days 50% of funds paid to date – $11,000 is non-refundable
149 Days or Less Balance Due at 150 Days No refund (no exceptions)

Future Trip Credit

If you choose a future trip credit with us, there is no expiration and you can redeem your credit on any trip destination.

Travel Protection

We recommend protecting your travel investment, your loved ones, and yourself.

We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Trek Travel also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Trek Travel is not responsible for any loss incurred for non-refundable travel costs. In this case, a refund of payments received by Trek Travel will constitute the full and final settlement. For full details, view our terms & conditions here.

Private

If a date is marked as Private, it is reserved for a private group.

Don’t see exactly what you are looking for or looking for a custom date?
Call our trip consultants at 866-464-8735

Hotel Differences

Trek Travel offers three hotel levels to match your style. Luxury hotels provide elegant, thoughtful touches with exceptional hospitality. Explorer hotels blend modern amenities with local charm in unique settings. Comfort hotels are casual and conveniently located near Trek Travel activities.

Activity Levels

Level 1:

Road: 1-3 hours of riding. Up to 25 mi (40 km). Up to 1,000 ft (300 m).

Gravel: 1-3 hours of riding. Up to 20 mi (35 km). Up to 1,000 ft (300 m).

Hiking: 1-3 hours of hiking. Up to 5 mi (8 km). Up to 1,000 ft (300 m).

Level 2:

Road: 2-4 hours of riding. 20-35 mi (35-60 km). Up to 2,500 ft (750 m).

Gravel: 2-4 hours of riding. 15-30 mi (25-45 km). Up to 2,000 ft (300 m).

Hiking: 2-4 hours of hiking. 4-8 mi (6-12 km). Up to 1,500 ft (450 m).

Level 3:

Road: 3-5 hours of riding. 25-55 mi (40-85 km). Up to 4,500 ft (1,500 m).

Gravel: 3-5 hours of riding. 20-40 mi (35-60 km). Up to 3,000 ft (900 m).

Hiking: 3-5 hours of hiking. 6-10 mi (9-16 km). Up to 2,000 ft (600 m).

Level 4:

Road: 4+ hours of riding. 40-70 mi (60-110 km). Up to 8,000 ft (2,400 m).

Gravel: 4+ hours of riding. 30-50 mi (45-80 km). Up to 4,000 ft (1,200 m).

Hiking: 4+ hours of hiking. 7-15 mi (11-24 km). Up to 4,000 ft (1,200 m).

What are your trip styles?

Classic Bike:

Explore beautiful destinations with a curated blend of guided activities, local cuisine, handpicked accommodations, and itineraries to suit every traveler, from laid-back adventures to luxurious escapes.

Gravel:

Venture off the beaten path to unforgettable places, with fully-supported routes that combine gravel and paved roads in classic Trek Travel style.

Cross Country:

Tackle an epic adventure that takes you point-to-point across mountains, countryside, and more.

Pro Race:

See the pros in action at the biggest cycling events of the year.

Hiking & Walking:

Step into adventure with carefully designed routes, unparalleled hospitality, and deep-routed local connections.

Ride Camp:

Train like the pros in some of their favorite riding destinations.

Self-Guided:

Enjoy a bike tour on your schedule with just your chosen travel companions.

Single Occupancy

Sometimes it’s more convenient and comfortable to have your own room while on vacation. We understand and that’s why we offer a Single Occupancy option. The additional price guarantees a private room all to yourself