Book with Confidence.

Our industry leading cancellation policy makes it as easy as possible to change your bike tour. Even in uncertain times, you can rely on us to provide flexibility so you can book your trip with confidence. The $750* trip deposit is fully refundable and transferable up until 90 days before departure, and your deposit on file never expires. Below you will find our timeline of options to choose either a refund or future trip credit based on your cancellation date. If you ever have a question, just give us a call at 866-464-8735.

We recommend protecting your travel investment, your loved ones, and yourself. Please click the button below to learn more:

Travel Protection


Standard Cancellation Policy:

Days to DepartureCancellation Policy
More Than 90 DaysFull refund or 100% future trip credit
61-90 Days75% refund or 100% future trip credit
31-60 Days50% refund or 75% future trip credit
30 Days or LessNo refund and no future trip credit

Race Trips and Cross Country USA Cancellation Policy:

Days to DepartureCancellation Policy
More Than 120 DaysNon-refundable $2,000 deposit or 100% future trip credit
91-120 Days50% refund or 75% future trip credit
61-90 DaysNo refund and 25% trip credit
60 Days or LessNo refund and no future trip credit

Ride Camp, Discover, and Self-Guided Cancellation Policy:

Days to DepartureCancellation Policy
More Than 30 Days100% refund or 100% future trip credit
15-30 Days50% refund or 75% future trip credit
14 Days or LessNo refund and no future trip credit

*Deposit and cancellation terms vary for guests booked on the following trip styles: Discover, Self-Guided, Ride Camp, Race, Cross-Country, Private, Semi-Private, Special Edition, and Custom. Please contact us to discuss your options.

Future Trip Credit:

If you choose a future trip credit with us, there is no expiration and you can redeem your credit on any trip destination, even if it is different from your original booking.

Custom Trip Cancellation Policy:

Once booked, custom trips are fully non-refundable. Click here» to learn more about our Custom Trips.

The Fine Print:

We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Trek Travel also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Trek Travel is not responsible for any loss incurred for non-refundable travel costs. In this case, a refund of payments received by Trek Travel will constitute the full and final settlement.