Almost everything! We cover everything you need, as well as the things you didn’t realize you’d want. From guides who will WOW you to the incredible selection of Trek Bikes, to all those little things that turns your vacation into a vacation of a lifetime.
Each of our trips has a minimum of two First Class Guides. If our group sizes get above 20 persons or if the trip is logistically demanding, such as our Tour de France biking trips, you will have additional guides to ensure that you always enjoy superior customer service. The service, knowledge, passion, fun and flexible attitude, as well as the local connections that our guides have make each and every trip your vacation of a lifetime.
*Ride Camps with three or fewer guests may have one guide.
When it comes to bikes, we set the standard. Included in the price of your trip is the choice to ride one of our unprecedented premium quality Trek Bicycles. We have one of the largest selections of bike styles, frame sizes and equipment to ensure that your bike is perfectly fitted to your style of riding. We also carry pedals, saddles and the revolutionary Bontrager WaveCel helmets for your use, and will equip you with your own Trek Travel water bottles for you to keep. We also provide each guest with Garmin GPS computer and Trek’s brightest and newest taillight, the Flare R, on our entire bike fleet for all of our trips. Follow our bike fit plan to guarantee your bike is all ready for you when you arrive on your trip.
Now you can store your itinerary, guide and hotel contacts all within the Ride With GPS app on your phone or tablet. It’s a modern-day replacement to your standard vacation folder. You can also see each day’s route options and navigate with turn-by-turn directions right from your phone. And the best part? You don’t have to be connected to WiFi or data to use it.
Each and every night you’ll retreat to the best hotels in the region. Luxury trips enjoy 4-star intimate settings, Explorer trips frequent 3-star hotels, and our Cross Country trips stay in the best accommodations possible.
All breakfasts and most lunches and dinners are included in the price of your trip. On each trip guests are given the opportunity to dine on their own so that they can discover a location independently. Of course, your guides will provide you with a list of their favorite restaurants to try.
On the first evening of your trip, and most evenings thereafter, we host a social hour to give everyone a chance to get better acquainted.
We have a buffet of treats on our snack (a.k.a. ‘feast’) table including (but not limited to) recovery beverages and bars provided by our sponsor Clif Bar & NUUN Hydration (North America) and local products in Europe, healthy local specialties (as well as some not so healthy but oh so good items), refreshing beverages, and of course peanut M & Ms. If you have any special requests, don’t hesitate to let us know.
We don’t want you to miss anything; it’s all a part of being exposed to the region after all. All of the cultural events that are mentioned in your itinerary are covered in the cost of your trip. Your shopping spree down the Champs Élysée is not.
We take the time necessary to investigate and research a region so that all the hiccups are smoothed out. All you have to do is enjoy the hidden cultural gems, smooth and scenic routes, mouth-watering meals, as well as memorable local personalities we’ve come to befriend.
Our trips often take place off-the beaten track. So on our luxury trips we provide transportation both at the beginning and at the end of your trip from our quaint region to our centrally located meeting place. On our explorer trips, we establish a convenient meeting place. While on your vacation, we get you from A to B.
We will ensure that your bags are safely delivered to your hotel room. On our luxury trips porterage service is also included.
Once you’ve booked your trip we will send you a complimentary guest packet to get you prepared for your cycling vacation. This includes a Trek Travel cycling jersey so you can ride comfortably and in style with us. On Luxury-style trips, we will also send you a pair of Trek Travel cycling socks. We do not send out guest packets for our Ride Camp.
We cover the monetary thank-yous deserving of our drivers, local experts, and hospitality staff.
Our knowledgeable Trip Consultants dedicate their time to learn about you and your individual needs. They answer all of your questions and aid you in choosing a vacation that suits you.
To put any of your last-minute concerns at ease, we send you an email one week prior to your trip that includes the names and phone numbers of your guides. We also remind you of our meeting location, list any final changes and give you other details such as the most current weather conditions. Nothing is left to chance.
While it may be the end of one vacation, Trek Travel makes certain that your lifetime memories live on. At the end of each trip, guests are provided with a collection of photos that allow them to relive their experience. We also send you follow up correspondence to keep you in the loop of the happenings of Trek Travel, our new trips and other important information. And after participating in one trip you become a member of our loyalty program, Club TT.
Please refer to “F.A.Q” section of the particular trip you are interested for all the specifics.
We support you both on and off the bike. We always have one guide in our support vehicle and the other cycling along side you. They’ll fill up your water bottles, change your tire, call for a shuttle or shuttle you up the hill, provide you with local insight and make sure everyone is on the right track. Off the bike, your guides are at your service to help you with anything you need—massage appointments, wine suggestions, or to find that special local treat you’re craving.
We aim to personalize your vacation every step of the way, for solo travelers who prefer a room to themselves, we offer a Single Supplement (price varies by destination) to ensure you are comfortable in your own room throughout your trip.
To go the extra mile, we also offer a free upgrade to Trek’s latest electric-assist bike. It’s what you’ve always wanted, a bike with a motor.
You can also upgrade your wheels to Bontrager carbon race wheels and experience the ultimate ride.
Let us ensure your Trek Travel trip is a stress-free vacation of a lifetime. Our Trek Travel dedicated concierge team can provide seamless and perfectly orchestrated travel arrangements, with assistance with travel services. Learn more about our Travel Services.
We even offer trip insurance that you may purchase to protect you in case of cancellation, travel interruptions and medical emergencies on your trip (coverage restrictions apply). For more information and complete policy coverage information, please call a Trek Travel Trip Consultant or see more about our Travel Protection.
Your week-long vacation may come to an end but our Trek Travel service lives on! After only one Trek Travel vacation, you are invited to join our Club TT. This club rewards our loyal guests with numerous benefits both on and off our Trek Travel vacations.