Packing and Weather
In Adelaide, you can expect to experience temperatures in the 80s (27-31C) in January and February, and 70s (21-26C) in March and April. Adelaide is almost always warm! Make sure to pack sun protection and swimming gear for the hotel pool to cool off post rides. Packing List
Traveling in Australia: Look right and keep left!
In Australia, you cycle on the left side of the road along with traffic. Extra attention and caution are required as you ride, cross intersections, and enter traffic circles if this is the opposite side of the road that you are accustomed to.
How is a Ride Camp different than a regular Trek Travel vacation?
Ride Camps are a mix of guided and self-guided trips. The focus of our Ride Camps is to train and build your base miles for your cycling season. As a result our rides are focused on the physical dimension and not the sightseeing, so we anticipate that all guests will have a good level of physical ability and be sufficiently prepared to comfortably ride a variety of challenging terrain. We also assume that guests are more self-sufficient than our 'all-inclusive' style regular trips. Each morning you'll begin your ride between 8-9 AM and return sometime between 2-5 PM depending on the length of the ride and your ability level. Depending on your riding level you may or may not have a guide with you. A support vehicle will be on each day’s featured ride at scheduled stops, but you'll want to be sure you carry appropriate layers and food for your ride. Once you return to the hotel, the afternoon is yours to enjoy as you wish. Trek Travel staff will ensure that your bike is in excellent condition for the next day's ride. You are welcome to dine at your leisure and any non-riding activities that you'd like to take advantage of can be organized through the hotel concierge and are at your own expense.
Ride Support
Guide and vehicle support varies depending on the size of the group. So whether you’re two or thirty riders you’ll never be far from a flat assist or a boost up that final climb.
• 1 – 4 guests: 1 guide
• 5 – 24 guests: 2 guides
• 25 – 30 guests: 3 guides
Ready to book?
To reserve your space on a trip, you can either call us at 866-464-8735 to speak with an expert Trip Consultant or book online any time by clicking the “BOOK THIS TRIP” icon near the upper right of each destination’s overview page.* Once you have submitted your reservation online, a Trip Consultant will contact you within one business day to answer any questions you may have and to confirm space, bike, and room availability on your desired trip. Your booking will be finalized once your no-risk deposit is paid. If you make a reservation more than 90 days prior to the trip, a $750 no risk deposit is due at the time of booking.** If you reserve your trip less than 90 days prior to the departure, the full balance is due at the time of booking. Once your booking is complete you will receive an email confirmation with important information pertaining to your trip.
*Please note that select trips cannot be booked online at this time. For those trips, please call a trip consultant at 866-464-8735.
**Deposit amounts vary for all Race, Cross Country, Special Edition, Ride Camp, Discover, and Self-Guided tours. Please confirm deposit amounts for all trips with your Trip Consultant at time of booking.
What happens once I book?
When a trip is booked, a guest confirmation letter is immediately sent out. One week prior to the trip start, you’ll receive an email containing your trip start meeting location reminder and any last-minute information that you’ll need to know before you go. Once you arrive at your destination, Trek Travel staff will brief you on the day-to-day plan for the trip and provide you with daily route guides and a detailed map allowing you to ride with complete confidence and independence.
Can Trek Travel arrange a pre- or post-night stay at a hotel?
We recommend booking your pre- or post-night stay directly with the hotel. You may choose to stay at the same hotel as the trip or a different hotel of your choice.
Please note: we do not contract rates outside of our trip dates and the hotel will honor the best available rate. The hotels do not receive our rooming lists until we're within three months of departure so if they do not see your name in their system, do not worry. If you pass along your hotel booking confirmation number to your trip consultant, we will add it to your reservation. We will request the hotel keep you in the same room, subject to their availability.
General FAQs
Didn't find what you were looking for? Check out our General FAQs section. You will find answers to the most common questions that don't necessarily pertain to a specific trip. SEE FAQS
Guaranteed to run
With one person booked on a date, the trip becomes guaranteed.*
In the case where trips are at one or two guests, we will contact you prior to final payment to give you the following options:
Pay a small trip fee of $500 per person for two guests or $1000 for one guest, which ensures your preferred trip date will run. If there are three or more guests before departure date, the fee will be refunded in full.
or
Switch to a different trip or different departure date. Should there be any difference in trip price between your original trip and the new one, you will be expected to pay the difference, or we will refund you accordingly.
Offer only valid if Trek Travel contacts a guest to discuss these specific options. Trips with fewer than three guests may operate with only one guide. The guide will support all rides with a Trek Travel van. If you would like to discuss the option of having two guides, please speak with your trip consultant.
The small trip supplement for Ride Camps is as follows – for two guests an additional $250 or for one guest an additional $500.
*Cross Country, Discover, Race, and Special Edition trips as well as a small number of select departures have a minimum guest count to guarantee. Please check with your Trip Consultant for more information.
Unforeseen events may make it necessary to cancel or modify a trip. Our Guest Services team will update you with any changes. We reserve the right to cancel departures in cases of force majeure or the failure of third parties—such as hotels—to honor their reservations, in which case all payments received to date will be refunded, which constitutes full settlement. Trek Travel is not responsible for expenses incurred in preparation for any canceled trips, such as airline tickets, or for costs that are incurred due to travel delays, flight cancellations, or illness. We strongly encourage Travel Protection for complete coverage.
What if I have to cancel my trip?
We understand things happen in life and sometimes you have to cancel or change your bike tour. We want to make it as easy as possible to do so and below you’ll find our timeline.
Have a question? Just give us a call, 866-464-8735. Read Our Cancellation Policy
Travel Protection
Trek Travel recommends that you purchase a travel protection plan to help safeguard you and your travel investment against the unexpected. We offer a travel protection plan through Arch RoamRight that provides coverage for unforeseen events that could affect your ability to travel with us. Learn more about our Travel Protection
Travel Services
We have partnered with Valerie Wilson Travel, Inc. to offer our guests a dedicated concierge travel team that is available to assist you in getting to and from your Trek Travel trip. Learn more about our Travel Services
Guide Gratuities
Sharing the joy that comes with wow moments
Trek Travel guides are dedicated to making moments that last a lifetime, and we invite you to thank them with a trip gratuity. These are customary and at your own discretion, to recognize service, hospitality, and the little extras that surprise and delight. For this Signature trip, we recommend between $140-$210 USD per guest and, of course, you may choose to give more if your guides made your trip an unforgettable experience.
Like everything else about your vacation, the Trek Travel team is here to make this experience easier for you. While local currency is preferred, you may also tip through the following options:
Via PayPal (please have this account set up in advance when possible) or with your guest services representative on the phone before or after the trip.
Gratuities will be divided among the guide team, so feel free to leave your gratuity with whomever you choose at the end of your trip.
You cannot put a price on a wow. But you can show your thanks for an exceptional experience.
