This originally debuted on cycleutah’s blog after going on a Trek Travel Bryce and Zion bike tour in May. Thanks for sharing Bob!
BL-If you think about it, we are all in the service business. What ever you do for a living you are serving someone. Over the years I have kept a keen eye out for excellent service because it helps me get better.
Our three guides from Trek Travel exuded really great service these past 6 days. Dave, Lisa and Matt were the consummate professionals and their theme of fun and flexible worked to perfection! Every morning we had a pre-ride briefing of what to expect on the ride and also details about our stops, lunch and our final destination. All the little details from a proper bike fit, air in the tires, snacks for energy, water bottles filled and of course that big pull into the wind were all handled with great expertise. And the picnic lunches, the fabulous dinners and excellent hotels…all were first class!
The best part for me was that all three were really nice people with great stories (right Matt) about their adventures around the world. These three have worked all three major cycling tours (Tour de France, Giro d’Italia, Vuelta a Espana), New Zealand, Australia, Vietnam, Costa Rica and on and on. Their passion is travel and adventure and being of service to us amateur cyclist.