Same incredible trips. Enhanced Standards.
From exploring wide-open spaces and feeling fresh air on two wheels, to finding private culinary gems and exclusive culture experiences, we are preparing to host you again with your comfort and safety in mind. When the time is right and you are ready, we will be here to show you the world by bike. We have always been the leader in safety, with industry-leading and award-winning equipment, experienced and certified guides, and expert route design. You can feel confident that we are continuing to lead with our commitment to guests and guides. Our team remains focused on providing exceptional hospitality every step of the way, and below are just a few ways that Trek Travel is preparing to ensure you have a cycling vacation of a lifetime.
Fun and Flexible
- Trek Travel has modified our cancellation policies for ultimate flexibility when booking your trip. Our no risk deposit really means no risk. Rescheduling? No problem. Want to change your destination? We’ll take care of you. Simply give our team a call and we can walk through all your options.
- We know plans change, so for trips departing before July 1, 2021, you can modify your booking up until 48 hours before departure. Remaining 2021 trips can be modified up to 30 days before the trip start.
- We’ve mastered offering Your Day, You Decide. Want a dinner recommendation for a private dining experience? Looking for an alternate activity separate from the group? We’ve got you covered, just ask.
Social at a Distance
- We have always valued small group travel. Trek Travel trips average 10 guests per trip, with a max of 20. Small group travel allows ultimate flexibility for comfortable distance at meals, route and safety talks, and transports.
- Keeping you informed is important to us. We will communicate your group size 30 days before your trip and a week prior to your trip. We’re always just a short phone call away for any questions regarding your trip or group size.
- Vans and group transportation will have reduced capacity for ample space for our guests. You’ll have plenty of room to stretch those legs before or after your ride.
- We will dine with your comfort in mind. Small groups or a private table? We can make it happen. We are working with restaurants to create a dining environment that suits your needs and your experience. We will make sure you are comfortable so you can relax and savor the local flavors.
- Our famous Trek Travel picnics are a guest favorite. There will be slight changes to how we prepare and serve, but one thing that won’t change are the epic views while you dine!
Cleanliness You Can Count On
- Trek Travel is taking our standard cleaning to whole new levels with deep cleaning of equipment each day. This includes disinfecting all bikes and accessories and following CDC guidelines.
- We’ll be disinfecting our vans each day, and will wipe down high touch points and making sure that they are sparkling clean ready to take you on your day’s adventure or boost you on your ride.
- We have the best partners in the business. Our hotel, restaurant, and activity partners are working with us on extensive cleaning protocols and checklists. We are communicating in advance about our requirements and will address COVID-19 specific policies at our final pre-trip meeting to ensure standards are being met and we’re ready to deliver an exceptional experience.
- Guests are encouraged to bring any cloth face covering they prefer and their own hand sanitizer. Trek Travel will have some supply on hand.
Hygiene on Trip
- Trek Travel guests and guides will be required to wear face coverings in vans, indoors, and any time that adequate social distancing can not be maintained.
- We recommend guests be vaccinated when they are eligible.
- Prior to the trip we will ask all guests to complete a pre-trip questionnaire regarding potential COVID exposure.
- Guests are strongly encouraged to complete a COVID test 72 hours prior to traveling with us.
- All guests and guides will have their temperature taken at the start of the trip.
- All Trek Travel guests are encouraged to wash hands frequently.
- Trek Travel will have hand sanitizer available at all times.
- We will have COVID testing kits available on North American trips when local testing is not available.
- If there is anything else we can do to make your trip more comfortable, just ask.
Face Coverings Required
- Trek Travel is strongly encouraging all guests to bring their own face coverings on trip.
- Face coverings will be required in all Trek Travel van transportation, any indoor activities, or any location that does not allow for adequate social distancing.
- Face coverings must cover both nose and mouth to help protect yourself and others.
- Guests are encouraged to bring a comfortable face covering that can be readily available on or off the bike.
Prepared Guides
- There’s a reason why the best part of every Trek Travel trip is the guides. Trek Travel guides are true professionals and prepared for any situation. Should any situation arise while traveling, they are prepared with safety protocol and a communication plan.
- All Trek Travel guides are certified in First Aid, CPR, and mechanic training, and up to date on CDC sanitation guidelines to best support our guests while traveling.
- Trek Travel guides will complete a self health check before every trip, including their temperature check.
- As soon as they are eligible, we are encouraging our guides to get vaccinated.
- Our guides will be happy to serve guests by completing food prep and filling water bottles wearing gloves and masks.
As the world struggles with the COVID-19 crisis, we want you to know that we are here for you and we are in this together. While it is not business as usual at Trek Travel, we are thinking of when we can be together, enhancing our safety and dreaming of new ways for you to travel with us. We are also working to take care of our team and our guests around the world. We are prepared so when the time is right for you, we will be here to safely show you the world by bike.
– Tania Burke, President
Travel Healthy
- Trek Travel is actively monitoring and implementing guidelines recommended by health officials, including the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
- All guests will have temperature readings at the start of trips.
- Trek Travel guests will receive a health questionnaire prior to trip departure. We ask that all Trek Travel guests let us know if they have been experiencing any Covid-19 symptoms and we can work with you on trip options.
- Guests experiencing any symptoms, including a fever over 100 degrees, are requested not to travel and should please contact guest services for your rescheduling options.
- If you or your travel partner have been exposed to Covid-19 within the last 14 days, please get tested prior to your trip. If tested positive, please contact guest services for your rescheduling options.
- Wondering what to consider when booking travel? Read more here.
Reinventing Bike Travel
- Group trips may not be for everyone, so Trek Travel is offering several options when choosing how to travel with us.
- Experience the adventure of a self-guided trip with expanded self-guided trip options. Learn More »
- Travel with people you know and love by opting for a private trip. Learn More »
- Let us create your own unique trip through our custom trip options. Learn More »
- Relax in your own private room with single supplement options. Learn More »
- Explore a new destination closer to home with trips within driving distance. Learn More »
“From the guides, to the scenery, the dining, and co-guests, this was a great trip! Excellent riding options with challenging climbs, amazing views, and a wealth of memories. Crater Lake was stunning, cycling through the lava flows of McKenzie pass was otherworldly, and the mix of alpine and high-desert was really cool. Perfect weather, perfect riding, and perfect guides. Lodging was excellent – especially the peaceful and relaxing setup at FivePine. Do not let the current COVID-19 situation make you feel that a Trek Travel experience will somehow be less than before – this was my ninth trip with Trek, and this trip was as good as any that I have done prior. Trek Travel really is a step ahead of the rest with planning, processes, and execution. Their work with local companies and jurisdictions, combined with the covid-related processes put into place for cleaning, health checks, and sanitization, deliver an as safe as possible experience in today’s climate. Well done!”
– Chris, Guest, Crater Lake & Cascades
We’re Ready When the Time is Right.
Trek Travel is grateful for the continued support from guests, guides, and partners around the world. We look forward to the day where we can once again experience the world by bike together.
