Same incredible trips. New enhanced standards.
For the past 20 years, Trek Travel has been committed to guest safety. It’s this commitment that allows us to deliver wow moments without worry. And in today’s ever-changing health environment, our focus remains on providing exceptional hospitality and showing you the world by bike in a responsible way that keeps the health of our guests and guides the priority. What does that mean for you?
Not only can you book with confidence due to our new, flexible cancellation policy, but you can rest assured that our on-trip dining, transfers, and activities are all COVID-aware and planned for maximum safety. Here are a few additional changes we’ve made to prioritize your health while you travel with us.
Trek Travel will require all guests to be fully vaccinated and to carry proof of vaccination for all 2022 departures.
Vaccination and COVID-19 Testing Requirements | Flexible Cancellation Policy | Bike Safety | Travel Tips | Europe Travel Info
Vaccination and COVID-19 Testing Requirements
Trek Travel is actively monitoring and implementing guidelines recommended by health officials, including the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), as well as local authorities where applicable.
Trek Travel will require all guests to be fully vaccinated prior to the trip start.
*Our policies may change as new information becomes available. Any updates to our itineraries will be communicated promptly via our website and email.
Vaccination: Trek Travel will require all guests to be fully vaccinated and to carry proof of their vaccination with them for 2022 departures*. (*If you qualify for a medical exemption, please contact our team.)
- A hard copy, digital copy, or picture of your vaccination certificate will be accepted. We’ll also accept a medical certificate confirming recovery from COVID-19 dated no more than 90 days before departure.
- Please note that many regions (including most international destinations) have additional requirements and/or documents needed for entry. See details on European entry requirements HERE.
- Your guides will check your documents at the start of the trip. For the health and safety of the group, if you are unable to show proof of vaccination , you will be unable to join the trip and our standard cancellation policy applies.
- You are considered fully vaccinated two weeks after the second dose in a two-dose series or two weeks after a single-dose vaccine. See HERE for CDC vaccine guidance.
- We encourage those who are eligible to get a booster dose. At this time we are not requiring it for travel with us but are closely monitoring what the CDC considers “fully vaccinated.”
COVID-19 Testing: Trek Travel currently does not require a negative COVID-19 PCR or rapid antigen test to join our trips.
- We recommend you purchase the Abbott’s BinaxNOW COVID-19 Ag Card At-Home Rapid Test Kit from eMed, if you are unable to find testing locally. This is a good option for international travel and US re-entry requirements.
- Guides can help facilitate getting tested locally if guests become symptomatic while on trip with us. In Europe, guides will also facilitate return testing in accordance with current and local regulations.
Recovery from COVID-19: If guests are not vaccinated, but recovered from COVID-19, or vaccinated and recovered from COVID-19, they must have recovered within the last 90 days and present confirmation of recovery from a medical professional. You also need to arrive symptom-free.
On-Trip Requirements:
Face Coverings: Trek Travel guests and guides will be required to wear face coverings in vans and other transportation vehicles. We will follow local restrictions and guidelines for mask use indoors. See more on face covering below.
Symptomatic Guest: If a guest starts experiencing symptoms during the trip, they will be asked to isolate at the hotel and our guides will provide guidance on the nearest medical facility to seek further evaluation.
Social at a Distance
- We have always valued small group travel. Trek Travel trips average 12 guests per trip, with a maximum of 24. Small group travel allows flexibility for comfortable distance at meals, route and safety talks, and transports.
- We will communicate your group size 30 days before your trip and a week prior to your trip. We’re always just a short phone call away for any questions regarding your trip or group size.
- We will dine with your comfort in mind. Small groups, outdoor dining, or a private table? We can make it happen. We are working with restaurants to create a comfortable, safe dining environment so you can relax and savor the local flavors.
- Our famous Trek Travel picnics are a guest favorite. There will be slight changes to how we prepare and serve, but one thing that won’t change are the epic views while you dine!
Cleanliness You Can Count On
- Trek Travel is taking our standard cleaning to new levels with enhanced cleaning protocols.
- We’ll be disinfecting our vans and will wipe down high touch points to make sure that they are sparkling clean, ready to take you on your day’s adventure, or boost you on your ride.
- Hand sanitizer will be readily available at all times in Trek Travel vans.
- Our hotel, restaurant, and activity partners are working with us on extensive cleaning protocols and checklists. We are communicating in advance about our requirements and will address COVID-19 specific policies at our final pre-trip meeting to ensure standards are being met.
Prepared Guides
- 100% of our guides are vaccinated.
- There’s a reason why the best part of every Trek Travel trip is the guides. Trek Travel guides are true professionals and prepared for any situation with safety protocols and a communication plan.
- All Trek Travel guides are certified in First Aid, CPR, and bike mechanic training, and they are up to date on CDC sanitation guidelines to best support our guests while traveling.
- Trek Travel guides will complete a self-health check before every trip.
- Our guides are happy to serve guests by completing all food prep while wearing gloves.
Face Covering Info
- Trek Travel is strongly encouraging all guests to bring their own face-coverings. Guests should always have a face-covering readily available to wear when needed. We strongly recommend KN95, N95, or other similar masks.
- While we will not require masks outdoors, we will continue to follow local restrictions and guidelines for mask use indoors. We ask that all guests remain flexible, respectful, and courteous of other guests and staff at restaurants, hotels, etc. regardless of their vaccination status.
- Face coverings will be required in all Trek Travel vans and other transportation vehicles.
- Face coverings must cover both nose and mouth to help protect yourself and others.
As the world struggles with the COVID-19 crisis, we want you to know that we are here for you and we are in this together. While it is not business as usual at Trek Travel, we are thinking of when we can be together, enhancing our safety and dreaming of new ways for you to travel with us. We are also working to take care of our team and our guests around the world. We are prepared so when the time is right for you, we will be here to safely show you the world by bike.
– Tania Burke, President
Travel Healthy
- Guests experiencing any COVID-19 symptoms between testing negative and the trip start are requested not to travel and should contact guest services.
- We recommend purchasing travel protection through our partner Arch RoamRight Travel Protection to cover you in case of unforeseen changes in your travel plans before or during your trip. To learn more about coverage during COVID-19, click here.
Health and Travel Pledge :
- I confirm that my COVID-19 vaccination is up to date as outlined by the destinations that I am traveling to and as outlined by Trek Travel and that I will travel with the proper documentation to show this on day one of my trip. At the current time, being fully vaccinated means having received a full vaccine course in advance of 14 days before the trip starts. COVID-19 Vaccines Advice (WHO.int).
- I certify that I am willing to comply with Trek Travel’s safety protocols outlined here.
- I certify that I will report to Trek Travel if I start to experience any COVID-19 symptoms while on trip.
Choice of Travel Style
- Group trips may not be for everyone, so Trek Travel is offering several options when choosing how to travel with us.
- Experience the adventure of a self-guided trip with expanded self-guided trip options. Learn More »
- Travel with people you know and love by opting for a private trip. Learn More »
- Let us create your own unique trip through our custom trip options. Learn More »
- Relax in your own private room with single supplement options. Learn More »
- Explore a new destination closer to home with trips within driving distance. Learn More »
“From the guides, to the scenery, the dining, and co-guests, this was a great trip! Excellent riding options with challenging climbs, amazing views, and a wealth of memories. Crater Lake was stunning, cycling through the lava flows of McKenzie pass was otherworldly, and the mix of alpine and high-desert was really cool. Perfect weather, perfect riding, and perfect guides. Lodging was excellent – especially the peaceful and relaxing setup at FivePine. Do not let the current COVID-19 situation make you feel that a Trek Travel experience will somehow be less than before – this was my ninth trip with Trek, and this trip was as good as any that I have done prior. Trek Travel really is a step ahead of the rest with planning, processes, and execution. Their work with local companies and jurisdictions, combined with the covid-related processes put into place for cleaning, health checks, and sanitization, deliver an as safe as possible experience in today’s climate. Well done!”
– Chris, Guest, Crater Lake & Cascades
Questions? We’re happy to help!
We are monitoring all trips on a rolling 30-day basis prior to trip start date (or sooner if necessary) and making adjustments. Any updates to our itineraries will be communicated promptly via our website and email.We are available to answer any additional questions you have about your trip or travel planning. We can be reached toll free at 866-464-8735 from 8 a.m. – 6 p.m. CST or via email at guestservices@trektravel.com.
Please note: These guidelines are subject to change as the COVID-19 situation evolves. The enforcement of certain measures (i.e. social distancing and mask-wearing) may well vary in different regions. We will defer to local health authorities for best practices in their region. Check with your home country’s policies on testing and post-trip self-isolation as well as the latest travel advisories. If you have any further questions or concerns, please let us know or visit our FAQ page for more information.
