For over 20 years, Trek Travel has been committed to guest safety. It’s this commitment that allows us to deliver wow moments without worry. And in today’s ever-changing health environment, our focus remains on providing exceptional hospitality and showing you the world by bike in a responsible way that keeps the health of our guests and guides the priority. What does that mean for you?
1. Should a guest choose to continue to travel while symptomatic, they (and their travel partner(s)) will be required to mask indoors, in vehicles, and during group activities. They will also be asked to dine separately from the group with their travel partner.
2. Trek Travel can assist the guest [and travel partner(s)] in leaving the trip by filing a Travel Protection Claim and/or connecting guests to our travel services partners to arrange alternative plans.
Trek Travel is following recommended guidelines set by health officials, including the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), as well as local authorities where applicable.
“You call them a trip of a lifetime and it certainly was. One of the best vacations we have ever been on.”
– Michael, Guest, Slovenia
Please note: These guidelines are subject to change as the COVID-19 situation evolves. The enforcement of certain measures (i.e. social distancing and mask-wearing) may well vary in different regions. We will defer to local health authorities for best practices in their region. Check with your home country’s policies on testing and post-trip self-isolation as well as the latest travel advisories. If you have any further questions or concerns, please let us know or visit our FAQ page for more information.