For the past 20 years, Trek Travel has been committed to guest safety. It’s this commitment that allows us to deliver wow moments without worry. And in today’s ever-changing health environment, our focus remains on providing exceptional hospitality and showing you the world by bike in a responsible way that keeps the health of our guests and guides the priority. What does that mean for you?
Flexible Cancellation Policy | Bike Safety | Travel Protection
Healthy Travel Starts Here
- We recommend wearing a mask while en route to our trips, including on flights and public transit. Let’s arrive healthy together so we can enjoy the rides!
- Symptomatic Guests: If a guest starts experiencing symptoms on trip we will ask them to take a test for Covid-19. If negative, we will take no further action. If the test is positive, that guest is unable to participate in the remainder of the trip
- For all guests, we highly suggest adding travel protection insurance to your trip, which can help cover costs if you do test positive while traveling. You can reach out to guestservices@trektravel.com if you would like to add a travel protection plan to your booking. You can do so up until 10 days before you travel.
Trek Travel is following recommended guidelines set by health officials, including the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), as well as local authorities where applicable.
Prepared Guides
- 100% of our guides are vaccinated.
- There’s a reason why the best part of every Trek Travel trip is the guides. Trek Travel guides are true professionals and prepared for any situation with safety protocols and a communication plan.
- All Trek Travel guides are certified in First Aid, CPR, and bike mechanic training, and they are up to date on CDC sanitation guidelines to best support our guests while traveling.
- Trek Travel guides will complete a self-health check before every trip.
- Our guides are happy to serve guests by completing all food prep while wearing gloves.
“You call them a trip of a lifetime and it certainly was. One of the best vacations we have ever been on.”
– Michael, Guest, Slovenia
Questions? We’re happy to help!
Please note: These guidelines are subject to change as the COVID-19 situation evolves. The enforcement of certain measures (i.e. social distancing and mask-wearing) may well vary in different regions. We will defer to local health authorities for best practices in their region. Check with your home country’s policies on testing and post-trip self-isolation as well as the latest travel advisories. If you have any further questions or concerns, please let us know or visit our FAQ page for more information.
